Provide help-desk and on-site support for all institutional functions on both hardware
and software.
Provide both secured and non-secured information to the administrative offices regarded
that there are proper authorization.
Perform system diagnosis, repair and updates to ensure data integrity; and reliability
on all automated tasks of the institution.
Install and maintain both software and hardware including network system
Diagnose and resolve problems on both hardware and software including network system.
Interact with users to identify computer related needs and provide appropriate software/hardware
support applicable to their needs.
Ensure updates of anti-virus software and share necessary information with users
regarding potential risks
Track and maintain accurate inventory of all of institutional computing equipment.
Provide training and institutional guide to staff on the proper use of computer applications
and systems.
Generate reports as requested by the administration officers of the institution.
Ensure routine backups are performed as outlined by the backup & restore manual.
Coordinates and administers the maintenance and updating of website and intranet
connection.
Develop automated systems requested by administrative office for the improvement
of institutional services.
Research and develop information technology hardware and software upgrade plans and
implementations.
Provides data transfer services such as terminal to terminal transfer, file conversion
and other related functions.
Provide opportunities for students to showcase their skills by offering an on-the-job
training program and to fine tune their analytical, technical and programming skills
to its full potential.
Provide internal communication services such as telephone logging database, maintenance
and repair and PABX management
Maintains campus to campus network connections
Provides technical assistance to institutional activities and events that need specific
IT resources on its technical aspects.